Depending on the order size and item(s), we will select from a range of couriers the most effective option. We aim to despatch all express orders receieved before 3pm - however for large quantities and bulkier items, we recommending placing your order before 10:30am due to differing collection times with our couriers. If your address falls into one of these categories, we will work out the cheapest option and where possible, send out your items without any additional charge to yourself. In rare cases, products to get damaged in transit by our couriers. If this occurs, in order for us to raise a claim with our parcel carriers, please ensure that you notify us within 3 days of receipt.
Acceptable timescales vary depending on the type of product orders, but as a general rule, you are covered for 12 months on electrical items, and 30 days on everything else. If your claim is outside of these timescales, then we will assist you to the best of our ability, however please accept that there are limitations to what we can accept. Return costs are the buyers responsibility and products must be in their original packaging.
Please respond to any calling cards that are left by our couriers. In the unlikely event that we make a human error, and send you the wrong items/incorrect quantity, we will rectify the situation ASAP. You're always in safe hands. Support for when you need it. We hope you don't need to contact our support, but if something isn't right, our friendly support will quickly get it sorted.
The item "Black Wicker Bistro Sets Table Chair Patio Garden Outdoor Furniture Diner Home" is in sale since Monday, April 10, 2017. This item is in the category "Home, Furniture & DIY\Furniture\Table & Chair Sets". The seller is "onlineretailers" and is located in Collection not available. This item can be shipped to United Kingdom.